Level of Member FAQ
2025-01-14 06:34:28 143

Question 1: How can I become a VIP member?

Answer: You need to reach the corresponding membership level based on your cumulative spending. For example, spending a total of 100 will make you VIP1, spending 1000 will make you VIP2, and so on.


Question 2: What are the shopping discounts for each membership level?

Answer:

  • VIP1:
    • Cumulative Spending: 100
    • Discount: Enjoy a 99% discount on all purchases.
  • VIP2:
    • Cumulative Spending: 1000
    • Discount: Enjoy a 97% discount on all purchases.
  • VIP3:
    • Cumulative Spending: 3000
    • Discount: Enjoy a 95% discount on all purchases.
  • VIP4:
    • Cumulative Spending: 8000
    • Discount: Enjoy a 93% discount on all purchases.
  • VIP5:
    • Cumulative Spending: 15000
    • Discount: Enjoy a 85% discount on all purchases.
  • VIP6:
    • Cumulative Spending: 150000
    • Discount: Enjoy a 80% discount on all purchases.


Question 3: If I have spent 950, what will my membership level be?

Answer: Your cumulative spending is 950, which means you will be at the VIP1 level, enjoying a 99% discount.


Question 4: If I meet the cumulative spending requirement, will my membership level upgrade automatically?

Answer: Yes, once your cumulative spending reaches the requirement for a new level, the system will automatically upgrade your membership level, and you will enjoy the corresponding new discount.


Question 5: After upgrading to the next level, will my previous spending still count?

Answer: Yes, all your spending will be cumulatively calculated. You just need to continue spending to reach the next level.


Question 6: Can I check my cumulative spending and current membership level?

Answer: Usually, you can view your cumulative spending and membership level information in your account. If you cannot find it, it’s advisable to contact customer service for confirmation.


Question 7: If I reach VIP6 but stop spending, will my membership level drop?

Answer: Typically, your membership level is determined by cumulative spending. If you reach VIP6, your level will not drop due to inactivity.

If you need any further assistance or have more questions, feel free to ask!

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